"Personal Data or Information" is any information that identifies a user as an individual or relates to an identifiable living person. Faredelights collects the type of information from its customer, whether true or false, or whether it can fairly be ascertained, based on information or opinion provided by them.
How Do We Collect Personal Information
Faredelights keeps a user's privacy at priority, and it is deemed to protect every detail they provide while making their reservations with us. Faredelights.com acquire data by two means viz.,
Direct Data – In this kind of data collection, your confidential information is gathered directly from you when you make your reservation by phone, e-mail or when you communicate or visit our website and fill out a form relevant to your travel inquiry, newsletter, reviews, or other goods and services.
Indirect Data - The kind of data is collected when a third party makes travel plans on a user's behalf and collects technical information such as their location, IP address, cookies, how much time they are spending on the site, and which page they are going through, is extracted indirectly.
However, we presume that this is done with your permission. Feel free to inform us promptly if you find that this data has been extracted without your prior consent.
What Information Do We Collect
Data is needed to give you the services while making reservations on faredelights.com. So, we collect required important data such as your name, phone number, e-mail address, address, credit card details, passport details, dietary criteria information, or other details to help you with your experience. This ensures that the flight booking services are offered to the right individual or not. Regarding credit card details, the payment is made through a third-party gateway, meaning your details are secured with us and not kept on our database.
In some cases, such as when you send comments or engage in a survey, we collect your personal information.
In rare cases, we can collect your personal details that are deemed to be sensitive or confidential, and we will obtain them with your permission.
How We Use Your Personal Information
Faredelights always prioritize a customer's safety and concern, and the primary objective of gathering your personal information is to provide you with the best deals or assist you with your travel plans. However, the conditions mentioned in the policy can vary.
We can use details provided by you to remind you about our ongoing promotions (related to Faredelights and its associated websites) via e-mail or messages. Still, you might also opt out of these services any time by unsubscribing from our newsletters. We can use this knowledge for market research, customer loyalty assessment and reviews, accounting, and other legal purposes.
If demanded by a government or law enforcement entity for whatever reason, we will have to reveal your personal information as fed on this website.
Faredelights.com uses "cookies," tags, web beacons, or other technologies to collect information that enables monitoring while browsing our site. We consider you as a customer using these cookies and also remember your web habits, present attractive deals, and promote the safest transactions via our portals.
If you reject cookies on your device, you will have access to our website, but you will be restricted from accessing certain parts of our website. We can use any technology to gather some information about your habits, interest, or preferences to provide you with personalized advertisements based on your desires.
You are ensured with the safest environment for the online authorization of credit card purchases with us. The client's sensitive information, such as credit card numbers, is encrypted as soon as it goes from the client's browser to the banking network or third-party gateway.
When you make any payment using Faredelights, you need to provide your personal account details to complete the payment procedure. The sensitive details such as your credit/debit card number, name of the cardholder, card's expiry date, and the CVV number are kept safe with us. Our website has a three-layered security system to keep your account details locked and secured at any cost.
Also, we check our security and encryption solutions periodically and ensure that your information won't get into the wrong hands.
Changes in Policy